Police Badge Store
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Statement
By purchasing from Police Badge Store you agree to the terms of this agreement, and you re-affirm the agreement every time you purchase. This agreement may change from time to time. All our badges are reproduction badges unless otherwise stated.
The design of the site has been created by The Police Badge Store Team.
All graphics, structure and, more generally, the content of this site Police Badge Store are protected by copyright, trademark law and the right designs.
Any person who obtains or downloads content or information posted on the site has on them as a right of private, personal and not transferable.
Reproduction of a page in a site outside Police Badge Store or the insertion of a page belonging to Police Badge Store in the page of another site is prohibited.
Similarly, any reproduction or representation of the site in whole or in part is prohibited without written permission from Police Badge Store and constitutes an infringement punishable by articles L. 335-2 of the Intellectual Property Code.
All text, graphics, designs, logos and pictures that are broadcast Police Badge Store can NOT be a reproduction on paper or electronically. Without written concent from us.
The non-compliance above may constitute an infringement of civil liability or criminal copyright infringement and we will persue all offenders who uses our copyright photographs.
Creating a hyperlink to the site www.policebadgestore.com can not be made without the consent of Police Badge Store, and provided that no confusion will exist in the minds of internet user on the identity Site and provenance
Data
The collection of personal data collected by this site is carried out in compliance with the law "Computer, Files and Liberties of 6 January 1978 and its implementing decrees.
The collected data are never transmitted to third parties unless the customer has given its prior consent and this subject that third parties are clearly committed to complying with all provisions of the Act of 6 January 1978
Product Information
Police Badge Store endeavour to provide you with the most up to date product information and to ensure that product images match the items supplied. However we do reserve the right to substitute any item offered for sale for one of similar or superior quality.
Orders with any US Federal agency imprinted credential cases should be shipped to official government addresses.
In addition, please use your government email address when ordering and we will email the order confirmation to that email address.
All email addresses are kept confidential and we do not send soliciting emails.
Information provided to us regarding your employment is strictly private and is not stored on our storefront web server
Your Order
Police Badge Store do our very best to maintain a limited stock levels. If for any reason an item is not available from stock we will contact you to let you know the new expected delivery date. Any orders placed on a Saturday, Sunday or Bank Holiday will be processed the next available working day.
Should an item you have ordered be out of stock, we will back order it for you. You will be e-mailed to let you know and we will give you an estimated waiting time or the option of cancelling your order, but it can take up to 30 days for delivery. We reserve the right to cancel an order at any time.
What do I do to cancel an order?
Cancellation Policy
We try to dispatch things very quickly so you need to contact us as soon as possible.
After payment has been sent and you wish to cancel your order (i.e. You changed your mind, can purchase the item cheaper elsewere) and If your order has been processed but not dispatched we will refund you less an administration charge of 10%.
If your order has already been dispatched and you cancel, it is your responsibility to return the goods and you will need to pay for the return postage costs and any customs duty. You will receive a refund for the goods only and not the original shipping costs or PayPal supplement charges. We recommend that you use special delivery / registered mail as we cannot be held liable for goods that go missing in the post and if any customs duty is due on any returned items, we will either refuse delivery or accept delivery and deduct the custom charge in Euros from any monies outstanding to you.
Special badge orders & reservation of badges
we can order badges from our "badges that can be ordered" or badges can be reserved, but we will require a 50% deposit of the badge price, then the balance before the item is dispatched. The deposit is non returnable if you cancel the special badge order or reserved badge.
What do I do to cancel an order?
Email us at store@policebadgestore.com
Returns Procedure.
We only accept returns if the badge / item is damaged. You are responsible for any returned goods until they are received by us and we strongly recommend that you obtain proof of posting and use a recorded method of delivery. We can not be held responsible for any item which is lost in transit.
Postage, packing and insurance is non-refundable unless goods returned are faulty or received in error. If you would like us to replace the returned item with an alternative you will be charged for carriage on the replacement.
If you return an item because you have changed your mind, you can purchase it at another webstore, store or shop at a lower price. We will then accept the return and give you a refund, under the following terms:
EU Domestic Sales: If you are sending an item back for a refund you will receive a refund for the goods only less a 25% administration and restocking fee.
Non EU International sales: If you are sending an item back for a refund you will receive a refund for the goods only less a 40% administration and restocking fee. If any customs duty is due on any returned items, we will either refuse delivery or accept delivery and deduct the custom charge in US $ from any monies outstanding to you at the Euro to US $ at the PayPal current conversation rate.
Exemptions: We are unable to accept returns for any "Special Order(s)" unless they are faulty
UN-DELIVERED ITEMS.
If your item is returned back to the Police Badge Store by the postal service or courier service, due to an incorrect shipping address or "adressee unknown". We will re-ship the package to you at an extra shipping cost, or we will refund the total cost minus the shipping costs and any Customs duty tax.
How to return an item
Please contact us through the website and let us know that you wish to return an item or by emailing returns@policebadgestore.com
You will need a code for your return item from us and we will require the following details:
Name, mailing address and telephone number.
Original order number for the item being returned, description and reason for return.
We will then give you a returns code for your return package.
We will also give you the return address details on where to send your badge. This is normally back to us or back to our suppliers.
In the case of faulty goods must be returned within 7 working days and we will replace the item free of charge or give you a full refund including postage costs following the return of the faulty items in original packaging, complete with labels.
Pricing
All prices quoted are in US Dollar information goes from your computer to your bank, PayPal or Google checkout secure server. SSL is the most advanced security measure available. Police Badge Store does not have access to your account details.
Delivery
Police Badge Store is happy to deliver to all worldwide destinations that are serviced by Registered mail / Express registered mail. We will also ship by courier such as FedEx, DHL ect. We do not ship to P.O Boxes.
Please note that due to the variation in the specific weight criteria (actual weight and dimensional weight) used by different couriers we cannot always estimate the cost of shipping goods overseas until the order is received. You will always be contacted to verify any changes to shipping costs and for confirmation of your order.
International duties and Taxes
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Police Badge Store, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods
Contact Customer Service
Should you need to contact us for any reason, please email us at store@policebadgestore.com
or telephone: 0037259287514
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Designated trademarks and brands are the property of their respective owners.
Use of this Web site constitutes acceptance of the Police Badge Store Terms & Conditions